FREQUENTLY ASKED QUESTIONS
Registration
Students can register for non-credit courses several times during the year. Go to our website at
https://eservices.wvu.edu/elearn to register and pay online or mail this application form(PDF file) with a check made out to West Virginia University.
The student will receive an email from WVUEnrich@mail.wvu.edu confirming the registration and payment whether paid online or by check.
Most of the non-credit courses are self-paced within a six month timeframe. The average time for course completion is noted in the course description on the registration page
https://eservices.wvu.edu/elearn/.
You choose from one course to as many as you like. Keep in mind that each course has specific objectives and requirements for completion so you may want to pace yourself accordingly. Note the average course completion time in the course description on the registration page
https://eservices.wvu.edu/elearn/.
You may work on-line at times of your own choice. You decide if you participate first thing in the morning or late at night. Reports show that peak times for online students are between 9:00 p.m. to 2:00 a.m
All online course work may be done from your home. You have no requirement to come to an on site location unless designated on the course page or by the instructor. On-site courses or class observations will be designated on the course pages found at
www.elearn.wvu.edu/Continuing.
The start date is when the student can register for that term. The end date is the latest a student should register for that term in order to finish the course. Note the average course completion time noted in the course description at
https://eservices.wvu.edu/elearn/.
Class Access
Student information is submitted to eCampus for activation of the student's account (username and password). The student will be emailed from WVUEnrich@mail.wvu.edu with the Course URL, Username and Default Password. Allow 5 business days to receive this information.
Contact the Office of Information Technology (OIT) Help Desk at (304) 293-4444, Extension 1. State that you are a non-credit student.
Student information is submitted to eCampus for activation of the student's account (username and password). The student will be emailed from WVUEnrich@mail.wvu.edu with the Course URL, Username and Default Password. Allow 5 business days to receive this information.
Refund Policy
All requests for cancellations/refunds must be in writing. Requests must be made within one week from when the class access information was emailed to the student. Mail to: WVU Extended Learning, P.O. Box 6800, Morgantown, WV, 26506 or email to
WVUEnrich@mail.wvu.edu. A $30 processing fee will be charged to the student for any cancellation/refund.
Financial Aid
There are loan programs available with the Gatlin Education Services courses. Please go to
www.gatlineducation.com to learn more about these loan programs. Also accepted are checks from Employer Assistance Programs. Checks should be made out to West Virginia University. No other financial aid assistance or tuition waiver is accepted for non-credit courses.
Miscellaneous
Once the instructor notifies WVU Extended Learning that a student has finished the requirements for the course, a Course Completion Certificate is signed by the Dean and mailed to the student's home address. If a student requires the certificate for an employer, WVU Extended Learning will fax the Course Completion Certificate to the designated office.
West Virginia University Extended Learning